Question 1

What is included in a single entry?

Accepted Answer

A 2 hour contrast therapy session, a sit towel, and flip flops.

Question 2

Do you need to reserve your sauna time in advance?

Accepted Answer

Yes, booking ahead is the best way to secure your preferred time. It helps you plan your visit and avoid arriving to a full session.

Question 3

How long is a sauna visit?

Accepted Answer

A single entry includes a 2-hour contrast therapy session. That gives you time to enjoy the sauna, the cold plunge, and a relaxed pace.

Question 4

What should you bring for your sauna session?

Accepted Answer

A bathing suit is required. You can bring your own flip flops, towel, and robe. You can also rent towels and robes from us.

Question 5

Are children allowed?

Accepted Answer

Children over the age of 12 are allowed if a guardian is able to sign for them and stay with them in the facility.

Question 6

Do you have cold plunges?

Accepted Answer

Yes, we currently have 3 individual cold plunges ranging from 40° deg to 50° F.

Question 7

How are the cold plunges filtered?

Accepted Answer

The water is changed daily. In addition, the cold plunges use a 20 micron pet filter and ozone on a 5 minute cycle.

Question 8

Do you have hot tubs?

Accepted Answer

We do not currently have hot tubs, but will in the future.

Question 9

How many people can fit in the sauna?

Accepted Answer

We have two saunas. The larger one fits up to 20, and the smaller one fits up to 12. We limit capacity to 24 people total right now.

Question 10

How hot does the sauna get?

Accepted Answer

Our saunas range from 170° F to 210° F. Both saunas have tiered benches for different heat tolerances. We ask each person to monitor their own body.

Question 11

Can you put water on the rocks?

Accepted Answer

Yes, we encourage water on the rocks to create loyly, or steam, which is the essence of a great sauna session. Sauna goers are required to ask the group before adding steam.

Question 12

Do you have showers?

Accepted Answer

Yes, each guest is required to shower before using the facility. Showers are individual and are not gendered.

Question 13

Do you have lockers?

Accepted Answer

We have cubbies for clothing storage. They do not lock.

Question 14

Do you have food?

Accepted Answer

Yes, we have a cafe with simple food and snacks

Question 15

Can you get drinks while you're here?

Accepted Answer

Yes, you can order drinks on site during your visit.

Question 16

Is there a lost and found?

Accepted Answer

Yes. we keep items for 30 days before donating them to the local thrift store. If you think you have left an item email levi@whitemountainsaunahaus.com with the description of it.

Question 17

Are bathing suits required?

Accepted Answer

Bathing suits or similar are required in the facility.

Question 18

Can you buy a membership?

Accepted Answer

Yes. You can view plans and pricing on the website.

Question 19

Can I still use my paper punch card or paper entry card?

Accepted Answer

Yes, you can. You can still come in and redeem and physical paper entries, but will have to wait if it is busy.

Question 20

Is the couples package a private session or with other people?

Accepted Answer

The couples package includes entry for 2 people, robes, towels and drinks. This is during normal hours of operation, and so the sauna is a shared space.

Question 21

What are the operating hours?

Accepted Answer

2-9 PM Monday, Tuesday, Thursday and Friday. 10am - 9pm Saturday and Sunday.

Question 22

Can I book a private event or party?

Accepted Answer

Yes, we offer several private packages to book the entire sauna haus for your event. Please visit the private party section of our website.

Question 23

Can I buy a membership?

Accepted Answer

Yes. We offer memberships for guests who want to come often. They are a great value if you plan to make sauna and cold plunge part of your routine.

Question 24

How long is a sauna visit?

Accepted Answer

A standard visit is 2 hours. That gives you time to move between the sauna, cold plunge, and rest at your own pace.

Question 25

Can I get drinks while I'm here?

Accepted Answer

Yes. We have drinks available onsite, along with our Nordic café and bar. You can relax, refuel, and take your time between rounds.

FAQs

What is included in a single entry?

Do you need to reserve your sauna time in advance?

How long is a sauna visit?

What should you bring for your sauna session?

Are children allowed?

Do you have cold plunges?

How are the cold plunges filtered?

Do you have hot tubs?

How many people can fit in the sauna?

How hot does the sauna get?

Can you put water on the rocks?

Do you have showers?

Do you have lockers?

Do you have food?

Can you get drinks while you're here?

Is there a lost and found?

Are bathing suits required?

Can you buy a membership?

Can I still use my paper punch card or paper entry card?

Is the couples package a private session or with other people?

What are the operating hours?

Can I book a private event or party?

Can I buy a membership?

How long is a sauna visit?

Can I get drinks while I'm here?

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